Ordering Help

How to Place a Secure Order Online

1. Adding an item to your shopping cart
When you see an item you would like to purchase, click on the "Add To Cart" button. This will take you to a screen displaying the items in your shopping cart.

2. Viewing the contents of your shopping cart
Each time you select an item to purchase, you will be shown the contents of your shopping cart. To speed ordering, you may un-check the "Show Shopping Cart Every Time I Order Something" button. At any time while you are browsing, you may click "View Your Order" to display the contents of your shopping cart.

3. Removing an item from your shopping cart
At any time you may click "View Your Order." This will take you to a screen showing the items in your cart. You may click "Empty Cart" to remove all of the items in your shopping cart, or you can remove a single item by setting the quantity to "0" (zero) next to the product you do not want, then click "Recalculate."

4. Checking out/Paying for your order

  • Step One - Click "View Cart/Checkout" and confirm that the items listed are those that you wish to purchase.

  • Step Two - Enter your the Zip/Postal Code where your order will be shipped. This will determine the appropriate sales tax amount and shipping options. You may choose shipping from the list of "Drop Down" options. Click "Recalculate" to display the updated total with tax and shipping.
    • Orders are shippped via UPS, however Riccar Heating & Cooling reserves the right to use alternate shipping vendor at its sole discretion.

  • Step Three - Click "Check Out"

Sales Tax
If your order is shipped to an address in Minnesota, we must add Minnesota sales tax to your total purchase.

Payment Options
Currently, we accept Visa, Mastercard. If you wish to pay by check, you may print the screen showing your shopping cart order and mail it along with your check to:
Riccar Heating & Cooling
2387 Station Parkway NW
Andover, MN 55304

Order by Phone
(763) 754-4000 during business hours.

Order by Fax
(763) 754-0132

Returns or Exchanges Policy
Please see: https://www.heatingandcoolingstore.com/returns.html

Shipping Policy
Please see: https://www.heatingandcoolingstore.com/shipping.html

Please see: https://www.heatingandcoolingstore.com/security.html

Contact Us
Please use this link to contact us with any questions.